Privacy Policy
Last updated:
ApexReviewPro respects your privacy. This Privacy Policy explains what information we collect when you use our service, how we use it, who we share it with, and the rights you have over your data. ApexReviewPro is operated by Apex Media Solutions ("we", "us", "our").
1. Information We Collect
Account information: business name, contact name, email, phone number, billing address, and payment method.
Customer contact lists: names, phone numbers, and email addresses you upload to power your review-request campaigns.
Usage data: log files, IP address, browser type, device information, pages visited, and campaign performance metrics.
Communications: messages you send to our support team and your dedicated specialist.
2. How We Use Information
- To deliver the service — sending review-request SMS and emails on your behalf, routing reviewers to your business listings, and reporting on campaign performance.
- To bill your subscription and process payments.
- To improve the platform and develop new features.
- To send service updates, security alerts, and (with your consent) marketing communications.
- To comply with our legal obligations.
3. How We Share Information
We do not sell your personal information. We share it only with:
- Service providers who help us operate the platform — SMS gateways, email delivery providers, payment processors, hosting infrastructure, and analytics tools — under strict confidentiality and data-processing agreements.
- Legal authorities when required by law, court order, or to protect our rights or the safety of others.
4. Data Retention
We retain account and campaign data while your subscription is active and for up to 24 months after cancellation, unless you request earlier deletion. We may retain billing records longer to satisfy tax and accounting obligations.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Request deletion of your data.
- Object to or restrict certain processing.
- Receive a portable copy of your data.
- Withdraw consent at any time.
To exercise any of these rights, email support@apexreviewpro.com.
6. Cookies & Tracking
Our website uses essential cookies to operate properly. Once advertising is enabled, we may also use analytics and conversion-tracking cookies (Google, Meta, Snap). You can control cookies through your browser settings.
7. Security
We use industry-standard administrative, technical, and physical safeguards to protect your data, including TLS encryption in transit, encrypted storage at rest, and strict access controls. No system is 100% secure, but we work continuously to protect your information.
8. Children's Privacy
ApexReviewPro is a B2B service not intended for anyone under 16. We do not knowingly collect data from children.
9. International Transfers
Your data may be processed in the United States or other countries where our service providers operate. Where required, we use appropriate safeguards such as Standard Contractual Clauses to protect cross-border transfers.
10. Changes to This Policy
We may update this Policy from time to time. We will notify you of material changes by email or by prominent notice on this page.
11. Contact
Questions about your privacy? Email support@apexreviewpro.com.